We’re here to help

Support & contact

Have a question about a bill, verification, payment, or your account? Reach out anytime.

Support

For help using BillSwiper, account questions, or an issue with a bill or payment.

[email protected]

General inquiries

For partnerships, press, and general information about BillSwiper.

[email protected]

Quick answers

Frequently asked questions

Does money go directly to the person receiving help?

No. BillSwiper is designed so contributions go to the verified business or biller, not to the receiver.

Why do receivers need verification?

Identity verification, a face photo, and bill review help us protect the community and make sure bills are connected to real businesses.

What information is public?

BillSwiper uses usernames in the product. We do not require public display of a receiver’s real name.

Can I delete my account?

Yes. Follow the instructions on our Account Deletion page or email support.